Yesterday we hosted the first ever Sierra Business Etiquette Seminar in the training room. Our coach was Arden Clise of Clise Etiquette and she talked to the group about how to make good first impressions, appropriate business attire, handshakes, introductions, business card protocol and how to remember names when you are meeting strangers. She also gave networking tips, successful small talk, how to gracefully end a conversation and more. There were a lot of interactive exercises and group activities. I hope everyone who attended got something valuable out of it.
Hopefully we can get some suggestions for topics to cover in the next one. Already we've had suggestions for help with email and cell phone etiquette in the workplace - so maybe that will be next.
I took a few pics of the group yesterday. See below.